How we handle your information

At Galactic Gene, we keep privacy simple. We only use the information you willingly provide for astrology consultations and service delivery, and we do not sell, rent, or share your personal data for marketing purposes.

1. Information we collect

We collect only the information that is necessary to provide our services. This may include your name, contact details, payment-related information handled through the payment gateway, and the birth details you share for astrology services, such as date of birth, time of birth, and place of birth.

The astrologer uses the birth details you provide to prepare predictions and consultation notes. We do not use your data for automated profiling, behavioural advertising, or unrelated marketing.

2. No unnecessary tracking

The website does not track your activity for advertising or analytics purposes. We do not intentionally use invasive tracking tools to build user profiles or monitor your browsing behaviour beyond what is required to keep the website functioning.

If any technical logs are generated by our hosting provider for security or maintenance, they are used only for basic website administration and troubleshooting.

3. How your information is used

We use your information only for the following purposes:

to schedule and deliver consultations;
to prepare astrology predictions based on the birth details you share;
to communicate with you about bookings, payments, or support requests; and
to comply with applicable legal, tax, or accounting obligations under Indian law.

4. Sharing of information

We do not share your personal data with third parties for their own marketing or commercial use. Birth details provided for astrology predictions are used only by the astrologer or the team members involved in delivering the consultation.

We may share limited information only when necessary to process payments, complete a booking, comply with the law, or respond to a lawful request from an authority in India.

5. Data retention

We keep information only for as long as reasonably required to provide the service, maintain records, resolve disputes, and comply with legal obligations. If data is no longer needed, we will delete or anonymise it within a reasonable period.

6. Security

We take reasonable technical and organisational measures to protect the information you provide. However, no online system is completely secure, and we cannot guarantee absolute security during transmission or storage.

7. Your rights and choices

You may contact us to request access to, correction of, or deletion of information you have shared, subject to legal and record-keeping requirements.

8. Contact

If you have questions about this Privacy Policy, please contact us through the contact details provided on the website.